Frequently Asked Questions

Q1: Why does my order come in multiple packages?

A1: We source the apparel and non-apparel items from different vendors to give you the best possible retail prices.

Q2: How long does it take to get my order?

A2: Generally we suggest to allow up to two weeks for delivery to your door.  Items are typically custom produced within 2-3 business days and then shipped.  Most orders arrive within a week, but there always could be unforseen delays due to inventory supply, shipping delays, etc.

Q3: Why do the colors on my shirt look a little different than they do on the website?

A3: FST partners with commercial print houses to deliver best in class merch with no minimum order quantities by using what is called direct to garment printing.  DTG uses modern inject technology (similar to your paper printer at home) to spray ink directly into the fabric, versus traditional screen printing that applies thick ink in layers on top of the fabric.  The DTG technique allows us to have intricate designs with an unlimited color palate compared to screen printing that uses a limited amount of colors and can't handle the level of detail our talented artists produce effectively.  So while screen printing may produce a more vivid result, we chose the DTG method to bring you high-quality designs that will last 30-50 washes or more with no minimum order quantity at an affordable price with much less waste.